Selected Work
Case studies
A portfolio of education, policy and edtech engagements – filter by sector to focus on a particular field of work.
Tourism & Hospitality
Building a national wellness tourism curriculum for Sri Lanka
European Union / IBF International Consulting
EU-funded competency-based training programmes for seven wellness occupations (2022–23). Sri Lanka lacked a coherent, nationally aligned set of wellness courses recognised in th…
Read case studyCorporate Training
A climate change toolkit for Hong Kong's travel trade
Travel Industry Council of Hong Kong
Online toolkit and checklists to help travel agents and front-line staff act on climate change (2013). Hong Kong's travel trade had little practical, sector-specific guidance on…
Read case studyInternational Development
Building Myanmar's tourism workforce system
LuxDev (Luxembourg Development Cooperation)
Six years of LuxDev-supported tourism human resource development (2015–21). Myanmar's tourism sector was opening up quickly with few trained supervisors and managers, limited ho…
Read case studyInternational Development
Vietnam ESRT: standards, assessment and certification for tourism
EU-Vietnam ESRT Programme / GOPA Consulting
EU-funded Environment and Social Responsible Tourism programme (2012–14). Vietnam's tourism training relied on curricula not tied to workplace competence; adopting the ASEAN MRA…
Read case studyTourism & Hospitality
Guilin TEDQUAL: an international quality model for tourism education
UNWTO ST-EP / Guilin Institute of Tourism
UNWTO ST-EP programme with the Guilin Institute of Tourism (2006–10). Guilin sought to raise its tourism and hotel management education to international standards and become a r…
Read case studyEdTech & E-Learning
The PolyU Virtual Campus and Virtual Hotel in Second Life
School of Hotel & Tourism Management, HK PolyU
Award-winning virtual learning environment for hospitality students (2007–09). Hospitality students had limited access to realistic practice environments, and the school wanted…
Read case studyTourism & Hospitality
Executive Master in Tourism Strategic Marketing Planning
UNWTO.Themis Foundation, Andorra
Blended programme for national tourism organisations (2009–10). National tourism organisation and destination management staff needed advanced marketing planning skills but coul…
Read case studyInternational Development
Online-supported tourism degrees for the Eastern Caribbean
OECS Commission / EU 10th EDF
Curriculum specification for the Eastern Caribbean Institute of Tourism (2018). Nine small island partner colleges wanted to offer tourism bachelor degrees without duplicating c…
Read case studyInternational Development
A national tourism workforce strategy for the Philippines
Department of Tourism, Philippines
Philippine tourism was growing fast. Foreign arrivals reached 4.68 million in 2013 (up 9.6% on 2012), and the Department of Tourism (DOT) was aiming for 10 million international…
Read case studyInternational Development
Strengthening Sri Lanka's national tourism institute
SLITHM / JBIC
JBIC-funded Tourism Resources Improvement Project at SLITHM (2010–12). SLITHM, the national tourism and hospitality training institute, needed stronger management capability and…
Read case studyCorporate Training
Interskills: e-learning and procedures for corporate clients
International Skills Development Ltd, Hong Kong
Flexible learning and performance support for Hong Kong and international companies. Corporate clients needed to convert complex procedures and technical training into efficient…
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